The Technical Support Specialist should be able to Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner. Provide support in the various systems management environments related to the ERP and MunicipalJustice application software and legacy applications, installed on Windows Operating System

Senior Software Engineer Participate in analyzing, designing, writing and testing code, documenting and implementing functionally appropriate, technically sound, and well integrated application systems. This is completed in accordance with customer requirements and organizational methodologies and standards for new application development as well as existing system enhanc

Senior Software Engineer Participate in analyzing, designing, writing and testing code, documenting and implementing functionally appropriate, technically sound, and well integrated application systems. This is completed in accordance with customer requirements and organizational methodologies and standards for new application development as well as existing system enhanc

Masterfully construct and lead a dynamic sales force to introduce our innovative public safety solutions to the public sector market. Attain expert level proficiency in Tyler's public safety products and strategic market positioning. Display exemplary leadership in guiding, empowering, and backing a sales team to achieve and surpass sales objectives. Architect and deploy

Implementation Specialist Are you looking to make an impact in your career and spend your working days improving the lives of Arkansans through government technology? If this sounds like you, keep reading. The nation's premier provider of innovative digital government solutions and secure payment processing is currently seeking an Implementation Specialist to join our tea

Responsible for creation of project proposals, defining project scope, establishing and documenting system requirements, system testing, and other related project management duties Ability to utilize business analysis skills to understand customer needs and project requirements Establish project milestones based on the design and scope of work Responsible for writing tech

Design, implement and execute test cases based on product functional specifications. Develop, implement and maintain test automation scripts using automation tools. Develop solid test automation framework. Analyze software issues to determine root causes and provide detailed reports to the QA Manager and Software Engineers. Conduct thorough and accurate software testing a

Act in an expert capacity for assigned product(s), providing an understanding of detailed client needs and partnering with engineering teams and stakeholders to ensure we can best address customer needs in ways that support our business goals. Has a vision for moving forward with assigned product(s). Responsible for owning a prioritized backlog to ensure we are focused on

Some duties of the Project Manager include, but are not limited to Responsible for managing multiple website/application development projects concurrently and the associated coordination necessary for successful implementations Utilize JIRA and Confluence to assign and track work across a cross functional team Develop trusted relationships with our state government partne

Proven experience as an SDET with a strong understanding of software testing methodologies (Agile, Waterfall). Be driven to keep up to date on best practices, looking for new opportunities for relevant, practical application in our environment. Be prepared to engage at strategic and operational levels, simultaneously. Be detail oriented and broad minded. Know how to advoc

What You Will Do Work closely with the General Counsel, Corporate and other Legal Affairs attorneys on a range of corporate transactional matters and agreements with a focus on Tyler's third party partner relationships Review, negotiate, and draft complex inbound software licensing, cloud computing and IT infrastructure services contracts Work directly with Tyler's busine

The Technical Support Specialist should be able to Evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner. Provide support in the various systems management environments related to the ERP and MunicipalJustice application software and legacy applications, installed on Windows Operating System

Lead go to market strategies and planning including assistance with market sizing, segmentation, addressable market analysis, buyer personas, competitive analysis, differentiators, and helping to advise on the direction of product, marketing, and sales team plans to bring new products to market. This also involves developing a business case including financial modeling, s

Monitor departmental goals to ensure client satisfaction including staffing, volume, response times and quality of service. Provide feedback, training and coaching, both real time and in one on one settings to increase representative performance levels. Respond to escalated client issues and negotiate solutions based on client needs and company policies. Review product ch

Updates existing content that can be repurposed for use as product information, online help, training materials, e learning components, support content, proposals, policies/procedur es, and other knowledge assets. Works closely with the manager to plan and schedule projects and with other department staff to ensure consistent and accurate information. Produces content tha